Returns & Refunds

We take great care in selecting and packing every item. If there is a problem with your order, please contact us and we will do our best to make it right.

Returns

Due to the nature of our products, we are unable to accept returns or exchanges for:

• Change of mind
• Personal fragrance preferences
• Incorrect orders placed by the customer

Please choose carefully before placing your order.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue as quickly as possible, please include:

• Your order number
• Photos of the item
• Photos of the packaging

After reviewing your request, we will offer a replacement, store credit, or refund where appropriate.

Shipping Damage & Delays

We are not responsible for delays caused by customs inspections, postal services, weather conditions, or other circumstances beyond our control.

Customs Duties & Taxes

International orders may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer.

If an order is returned because customs duties or taxes were refused or left unpaid, shipping costs and any additional fees incurred will be deducted from the refund, where applicable.

Contact

If you have any questions regarding your order, please don't hesitate to contact us.